Want to buy now and send later? Just tell us on checkout!
Want to buy now and send later? Just tell us on checkout!
By using this website you accept these Terms and Conditions, the Privacy Policy and such other policies as we notify you of from time to time, which together constitute the entire agreement between us. Nothing in these Terms and Conditions affects your statutory rights.
These Terms and Conditions apply to all orders which you, the customer, place using our website www.wildehampers.co.uk.
PRODUCT INFORMATION
In the event that any item is unavailable, Wilde Hampers reserves the right to substitute it with an item of equal or greater value than the original, or issue a refund for the product.
Some of the items available for purchase contain alcohol. By placing an order for an alcoholic product, you confirm that you are aged 18 or over.
We have made every effort to display the colours, specifications, dimensions and descriptions of items on the Website as accurately as possible.
All items shown are subject to availability.
CONTENT & INTELLECTUAL PROPERTY RIGHTS
You may not use content found on this Website unless expressly agreed by Wilde Hampers.
In addition to these intellectual property rights, the content, defined as: graphics, photographs, image rights, sounds, music, audio or text are to the best of our knowledge accurate and complete, however we cannot promise it is error-free.
PRICES & SERVICES
Prices for our products are subject to change without notice.
We reserve the right at any time to modify or discontinue the Service (or any part or content thereof) without notice.
We shall not be liable to you or to any third party for any modification, price change, suspension or discontinuance of the Service
Delivery charge is an additional cost. Please refer to our delivery information for full details.
PAYMENT
You may pay for the items which you order online by supplying your credit/debit card or details on the secure online order form or via Paypal.
Our site uses high-level SSL encryption technology, the most advanced security software currently available for online transactions. You can therefore rest assured that we take the privacy and security of your payment and personal details very seriously.
We regret that we cannot accept cheques or cash as payment online.
Please note that we cannot guarantee the security of data when communicating with Wilde Hampers via email. Accordingly please do not send us payment information using email. For details of the security measures, we employ please read our Privacy Statement. Unless we are fraudulent or negligent we will not be liable to you for any losses caused as a result of unauthorised access to the personal and transactional information you provide us with when placing an order.
CANCELLATIONS AND RETURNS
In line with the UK Distance Selling Regulations set out for all online retailers, you can cancel the purchase of goods within the “cooling-off period” of seven working days, beginning on the day after you receive the goods.
Please contact us on michellewilde@btinternet.com and then send the goods back to us to 1 Ellis Road, Bedford, MK41 9DW at your own cost (unless we delivered the item to you in error or the item is damaged) as soon as possible once you let us know you are returning it..
We do not accept liability for returned packages damaged during transit back to us. It is your responsibility to wrap products adequately to prevent damage.
We reserve the right to make a charge not exceeding our direct costs of recovering the goods if you do not return the goods or return them at our expense.
Once you have notified us that you wish to cancel the contract, any sum debited to us will be refunded to you as soon as possible and in any event within 30 days of your cancellation.
You will not have any right to cancel a purchase for the supply of any of the following goods:
DELIVERY
UK & Ireland
Standard Delivery (1-2 working days) (Mainland UK) £4.95
Next Day Delivery* (Order before 2pm for Next Day Delivery, excluding Friday, Saturday & Sunday) (Mainland UK) £7.95
Northern Ireland** (3-5 working days) £7.95
The Republic of Ireland (currently unavailable – awaiting update) £13.00
Scottish Highlands (3-5 working days) £15.50
Isle of Wight (3-5 working days) £14.00
*Orders placed before 2pm Mon-Thurs will arrive between 7am and 8pm the following day. Orders placed after 2pm on Thursday will be delivered on Monday. Any orders placed Friday and over the weekend will be dispatched on Monday.
**Delivery to Northern Ireland is via Royal Mail.
NAMED DAY DELIVERY
If you would like your gift to arrive on a specific day Monday to Friday, please email and we will do what we can to arrange it for you.
BANK HOLIDAY DELIVERIES
Our couriers don’t deliver on Bank Holidays. Orders placed over a Bank Holiday will be dispatched the first working day after the Bank Holiday. Please allow extra days for delivery when ordering during this time.
We are currently unable to deliver on a specific date with our Standard Delivery service. To guarantee delivery on a specific date, please order the day before the required date and use the Next Day service (excluding Friday, Saturday and Sunday).
Pre-Order for Christmas – Select Pre-Order at the checkout and we will send your gift to arrive w/c 19th December in time for Christmas.
COOK deliveries are Mainland UK only and also cannot be delivered to the Isle of Man and some postal areas in the Highlands of Scotland.
EVENTS BEYOND OUR REASONABLE CONTROL
We will not be responsible to you for any delay or failure to comply with our obligations under these Terms and Conditions if the delay or failure arises from any cause beyond our reasonable control.
ALTERATIONS TO THIS WEBSITE AND TERMS AND CONDITIONS
We reserve the right at any time to make changes to this Website, these Terms and Conditions, Privacy Statement and such other policies as we may notify you of. You will be subject to the policies and terms and conditions in force at the time you use the Website or order items from the Website.
GOVERNING LAW AND JURISDICTION
These Terms and Conditions are governed by and construed in accordance with the laws of England and Wales. You agree to submit to the non-exclusive jurisdiction of the English courts, as do we. However, if you are a resident in Northern Ireland you may also bring proceedings in Northern Ireland, and if you are a resident in Scotland you may also bring proceedings in Scotland.
OUR DETAILS
Wilde Hampers is a trading name.
Thank you for taking the time to read these terms and conditions. Should you have any further enquiries please contact info@wildehampers.co.uk. Your Terms and Conditions section is like a contract between you and your customers. You make information and services available to your customers, and your customers must follow your rules.
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