Privacy Policy

WHAT DATA WE COLLECT

We collect the following information from all users of the website:

• Cookies. “Cookies” are data files that are placed on your device or      computer and often include an anonymous unique identifier. For more      information about cookies, and how to disable cookies, visit      http://www.allaboutcookies.org. See below for details on the Cookies used      on dontbuyherflowers.com
• Log Files. “Log files” track actions occurring on the Site, and collect      data including your IP address, browser type, Internet service provider,      referring/exit pages, and date/time stamps.
• Facebook Pixels. “Facebook Pixels” are electronic files      used to record information about how you browse the site after clicking on      a link on Facebook.

We collect the following data in order to fulfil orders for customers:

• Billing Name
• Billing Address
• Ship to Name
• Shipping Address
• Telephone Number
• Email address
• IP address

Credit/debit card details are not stored.

The following information is collected for newsletter subscribers:

• Name
• Email address

DATA RETENTION

Data will be kept for up to 10 years for the following reasons:

• To respond to any questions or complaints.
• To comply with the legal requirements.

DATA TRANSFERS

Wilde will not share data with any third parties not directly associated with the provision of orders. Data may be passed to the following third party organisations as part of the order delivery process:

• Royal Mail
• myHermes
• DPD
• alternative couriers where necessary for      fulfilment (ie international delivery, special deliveries etc)

We may disclose your personal data in cases where we are required by law to pass on information or if we believe action is necessary for fraud, cyber crime or to protect the website, rights, personal safety of person/s.

We may also disclose aggregate, statistics about visitors to our website (customers and sales) in order to describe our services to prospective partners such as advertisers or sponsors and other reputable third parties and for other lawful purposes, but these statistics will include no personally identifiable information.

CONTACT INFO

The website is owned by Michelle Wilde who is  the data protection officer.

If you would like to see the data we have stored for your email address, please send an email to michellewilde@btinternet.com 

If you would like your data deleted, please send an email to michellewilde@btinternet.com. 

COOKIES & MONITORING

A cookie is a small text file that we store on your device. Our website uses cookies to distinguish you from other users of our website. Cookies also provide us with information about how this website is used so we can keep it is as up to date, relevant and error-free as possible.